How to order?
How can I pay?
You may pay with your Visa or MasterCard credit/debit card. Once you have chosen the method of payment “Credit/debit card”, you will see the protected paymen window, where you should enter your card details. No worries, you may paywith the card emitted by any bank. We chose “Tinkoff Bank” выbecause it is the most modern and innovative bank in Russia. Also, you can pay via PayPal.
Is signing up obligatory?
No. But signing up will simplify your future interactions with the site. If you want to sign up you can do it while placing your order.
How to use a promo code?
While placing an order you will see the promo code box. Enter the symbol combination and click “Accept”. Voila! The system will calculate the new price automatically.
How to find the right size?
On each item’s page there is a button “SIZE CHART” under the size-choosing section. Click on it and it will help you to choose the right size.
How to wash our clothes?
You can wash them in a washing machine preferably at 40 °C (104 °F) and at delicate wash mode..
How does the shipping work?
You can find all the info in the “Payment & Delivery”.
Can I track my order?
Sure! After we ship your order you will get an e-mail with your tracking number, which you can use to track your order at the EMS website. You’ll also find all the necessary links in the e-mail.
How long does it take to form and ship an order?
From one to three business days. Except for global disaster days.
I have an idea, can we discuss it?
Sure, but first check the “Cooperation”.
I didn’t find an answer to my question.
Just do to the “Contacts” and drop us an e-mail.